Zivama Hospitality Ltd | Training & Development

HotelConsulting

We offer professional hospitality consulting services and provide a unique approach to all your hotel business needs. Read More

HotelManagement

We are responsible for the day-to-day management of your hotel, restaurant and its staff.
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StaffTraining

We offer you support, training and development required to build a fantastic career.Read More

»Training & Development »Job Training Program

Training and Development of Hospitality Junior Staff and Management

Zivama Hospitality Ltd provides you with range training for your operational departments with a particular emphasis on the operational departments (F&B, Front Office and Housekeeping)

Food and Beverage
Front Office
Housekeeping
Kitchen
How to handle customer complaints
Telephone techniques

Cost Control
Hygiene
Health & Safety
Wines & Wine serving techniques
Up selling your hotel

Based on our experience we help you develop an ongoing internal staff training development that will help you increase your staff customer service, efficiency and productivity. All training comes with a certificate for the successful staff that passes our exams.